Privacy policy

What we collect

To complete a booking we need your name, email address and phone number, plus the names of travelling companions where an experience requires them for insurance or permits.

We store your language and currency preferences and your saved adventures in cookies on your device. These work whether or not you have an account.

Payment data

Card details are collected and processed by our payment providers and never reach our servers. We store only the last four digits and the card type, so you can recognise your own transactions.

How we use it

We use your details to confirm bookings, send vouchers and reminders, and to reach you on the day of an experience. We use anonymised usage data to understand which experiences travellers look for.

We do not sell personal data, and we do not share it with advertisers.

Your rights

You can request a copy of your data, ask us to correct it, or ask us to delete it. Requests are handled within 30 days.

• Access — a copy of everything we hold about you.
• Correction — fix anything inaccurate.
• Deletion — remove your account and personal data, subject to legal retention of booking records.
• Objection — opt out of marketing at any time from any email we send.

Contact

Privacy questions and data requests go to privacy{'@'}aventurway.com and are answered by a person, not a form.